ANSWERS TO YOUR QUESTIONS
Product Information
WHAT BRANDS OF SAWS CAN BE USED?
Our miter saw mounting system is compatible with saws that have a 4.25" base or less which is 99% of all name brand portable miter saws. The Cut Hub table saw mount is designed to be compatible with 90% of all portable table saws. If your saw can sit on our 26 x19 plate then it will be compatible with the Cut Hub. If you have a table saw on an existing stand you can simply set your existing table saw up to the end of the Cut Hub and adjust for height. Make sure you ask your rep how your saw will work with the Cut Hub system.
HOW LONG DOES IT TAKE TO SET UP my cut hub each day?
It literally only takes 5 minutes or less each day to set up. In fact, if it's takes you longer than that you should probably put your coffee down. The very first initial set up will take longer because you will be mounting saws to mounting kits and making minor adjustments according your needs.
HOW HEAVY IS IT?
Each workstation table section weighs about 40 lbs and is made out of high-grade milled and extruded aluminum.
HOW DO I STORE IT?
Each system we send out comes in box that also serves as a storage unit. We line the box with carpet to keep your table top in pristine condition for as long as possible. Video of storage box in use below.
Can i set up on uneven or sloped ground?
Each leg on the Cut Hub is individually adjustable by about 6-8 inches allowing for a level cutting surface even on uneven terrain.
How tough is the Cut Hub system?
The Cut Hub is a life time tool meaning it will probably out last you :). Every part on the system is replaceable so if something gets damaged you can simply order parts. The Cut Hub is built tough. However, with normal usage you may need replace buttons or knobs over the years. Simply call or email your rep to order replacement parts if needed.
WHAT ARE THE DIMENSIONS?
Dimensions depend on what type of set up you end up ordering. Pictured below is one of our most popular customizations. However customers have ordered systems both larger and smaller than this.
WHY AREN'T THE PRICES LISTED?
2 Reasons:
1.) There are dozens of ways to customize your set up. Each order is custom built based on your needs and industry. We do provide a catalog of our most popular options.
2.) It's not a secret. Cut Hub is an expensive investment. We feel like if you are going to spend the money on an expensive tool you deserve a conversation to resolve concerns and ask questions. As a newer company we want every chance we can get to build our reputation and build a relationship with our customers. We enjoy working with people who see the same value in the Cut Hub as we do.
setUP instructions?
When you order we will email you an instructional video with step by step initial setup instructions and best practices for care and maintenance.
Warranty & Promises
THE CUT HUB 30 Day promise
We know that purchasing a Cut Hub is an investment which is why we offer a 30-day money back promise. If after 30 days from receiving your Cut Hub, you think it's not worth it then ship it back to us and we'll refund your original purchase cost. We are that confident you'll love the Cut Hub system.
1-Year Warranty
Every part on the Cut Hub is replaceable. If any part of your Cut Hub breaks within the first year of use and it is due to faulty manufacturing or assembly then we will replace the part free of charge. If something breaks due to customer accident or misuse then you can simply call or email your rep and order the necessary replacement part.
THE TREATED LIKE FAMILY PROMISE
As a family run business it is our promise to treat you like family. Once you purchase a Cut Hub you join the Cut Hub family and we will do everything in our power to ensure your satisfaction.
Orders and Returns
HOW DO I PLACE AN ORDER?
lt's super easy to place your order. Simply let your rep know what package setup you want and what your shipping address is. We will then email you an online order invoice for completion. It's that easy!
WHAT IS THE LEAD TIME?
Once you have ordered, it usually takes anywhere from 1-3 weeks to receive your order.
HOW DO I TRACK MY ORDER?
Once order has been built and shipped you will receive a UPS tracking number for status of your estimated delivery date. Transit times can be anywhere from 3-10 days depending on distance from our Montana HQ.
CAN I UPGRADE MY ORDER?
We specifically designed the Cut Hub to be easy to add on to. If you find that you want to upgrade to a bigger set up later on, it's very simple to attach another table or mounting kit to your existing system.
RETURNS
The customer will be responsible for return shipping. If the return is within the first 30 days then the customer will get a full refund of the original purchase price assuming the Cut Hub has only experienced normal wear and tear. If the Cut Hub is returned damaged the the cost of replacement parts and refurbishing will be deducted from the refund amount.
WHO SHOULD I CONTACT IF I HAVE QUEstions?
Contact joe@cuthub.com.